Help & FAQs

Yes! Obviously there are some requirements but we serve customers on credit all over the continental United States. Call us today and we'll set your business up!

My Toolbox is your account on our site. It shows the items you buy from us at your prices, your orders with carrier tracking, your invoices, and your saved addresses. Click My Toolbox at the top of any page and sign in with your email. See how it works.

If you need something and don't see it, let us know. We carry a wide range of tools from machining and aerospace, to general contracting and demolition.

Yes. Simply let us know the item(s) you're interested in, the quantities and the frequency. We'll take care of the rest. You've got enough to worry about, so set it and forget it.

We do allow customers to cancel orders, but, it's your responsibility to let us know right away. This is because we try our best to get all orders out the door before 4PM EST. Once an order ships, it's too late to cancel so if you do find yourself in this situation, please call us right away at (833) 438-6657.

Call us at +1 (833) 438-6657 or shoot us an email at sales@eldoradotools.com.

Yes, on orders over $200. Oversized items may vary.

We currently only ship to the United States.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge) but you need to place those orders over the phone.

You may return new, unopened items within 14 days of delivery. There is a 15% restocking fee for all returns. We will cover the restocking and shipping fees if the item(s) being returned are a result of our error (i.e. you received an incorrect item).

Refunds are processed within 7 days from when we receive the item(s).